- What we collect: Your name, contact info, company details, and usage data when you register, contact us, or browse our website.
- How we use it: To manage course registrations, send updates, improve services, and provide support.
- Peace of mind: We do not sell your data. We keep it safe through encryption and access controls.
- You're in control: You can access, update, or request deletion of your data anytime.
For full details, please continue reading below.
Effective Date: 1st July 2025 | Last Updated: 1st July 2025
STEPDEX® Academy ("we," "our," "us"), operated by HPI Synergy PLT, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, programs, events, and services.
We may collect the following categories of personal data:
- Full name
- Email address
- Contact number
- Job title & company name
- Registration details for courses or events
- Payment and billing information (where applicable)
- Feedback, survey responses, or testimonial submissions
- IP address
- Browser type and device information
- Usage data (pages visited, time on site, click behavior)
- Cookies and tracking technologies (see Section 6)
We use your data for the following purposes:
To register and manage your participation in our programs and events
To respond to inquiries or customer service requests
To process payments or issue invoices (if applicable)
To send program materials, reminders, updates, and promotional content
To analyze user behavior and improve our website and services
To comply with legal obligations or enforce our Terms of Use
We do not sell, rent, or trade your personal data to third parties.
We may share your information only:
- With trusted third-party service providers (e.g., payment processors, learning platforms) solely for delivering our services
- If required by law, legal process, or governmental request
- To protect our rights, users, or the public
All service providers are contractually obligated to keep your information secure and confidential.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
You may request deletion of your data at any time (see Section 7).
We implement appropriate technical and organizational safeguards to protect your information, including:
SSL encryption for data transmitted via our website
Access restrictions to sensitive information
Secure storage systems and staff training on data confidentiality
While we strive to protect your data, no method of transmission or storage is 100% secure.
Our website may use cookies or similar technologies to enhance your experience. You can choose to disable cookies via your browser settings. Disabling cookies may affect some functionalities of our website.
Access and review your personal data
Request correction or deletion of inaccurate information
Withdraw consent for marketing emails
Request data portability (in applicable jurisdictions)
To exercise your rights, please email us at info@stepdex.my.
If you access our services from outside Malaysia, your information may be transferred to and processed in Malaysia, where our servers and service providers are located. By using our services, you consent to this transfer in accordance with this policy.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in laws or practices.
Updated versions will be posted on this page with the revised effective date.
If you have any questions or concerns about this Privacy Policy, please contact:
STEPDEX® Academy (HPI Synergy PLT)
📧 Email: info@stepdex.my
📍 Menara Keck Seng, Suite 33-01, 203, Jln Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
© 2025-2026 STEPDEX® Academy Powered by HPI Synergy PLT (LLP0035973-LGN). All rights reserved.
Menara Keck Seng, Suite 33-01, 203, Jln Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
Email: hello@stepdex.my | Location: Kuala Lumpur, Malaysia
Follow us: Facebook | LinkedIn | Instagram | 小红书 (coming soon)
At STEPDEX® Academy, your privacy is important to us. Here's what you need to know: